Do you offer free shipping?
Yes, we offer free shipping on all orders inside the USA.

How long does it take to process and ship my order?
Orders are typically processed within 2–3 business days. Once shipped, you'll receive a confirmation email with tracking information.

Where do you ship from?
Our products ship from our US based fulfillment centers, ensuring prompt delivery without unexpected import fees.

Can I track my order?
Absolutely! Once your order is dispatched, you'll receive an email containing a tracking number to monitor your shipment.

Do you ship to P.O. Boxes and APO/FPO addresses?
Yes, we ship to P.O. Boxes and military addresses via USPS. Please note that expedited shipping may not be available for these locations.

Returns & Warranty

What is your return policy?
We offer a 30-day return window from the date of purchase. If you're not satisfied with your product, you can return it for a refund or exchange.

Is there a warranty on your products?
Yes, our phone cases come with a one-year warranty against manufacturing defects. Accessories have a 90-day warranty. If you experience any issues, please contact our support team.

How do I initiate a return or exchange?
Visit our Return Portal and follow the instructions. Ensure you have your order number and shipping zip code ready.

Do I have to pay for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Can I return a gift?
Yes, gift items can be returned or exchanged within 30 days of purchase. Please contact our support team for assistance.

Product Information

How do I choose the right case for my phone?
Each product page lists compatible phone models. If you're unsure about your phone model, check your device settings or contact our support team for guidance.

Are your cases protective?
Our cases are designed to offer robust protection against everyday drops and scratches, combining style with durability.

What materials are used in your cases?
We use high-quality, eco-friendly materials that are both durable and sustainable, ensuring your device is protected while minimizing environmental impact.

How do I clean my case?
Wipe your case with a damp cloth and mild soap. Avoid using harsh chemicals or abrasive materials to maintain its appearance and integrity.

Contact & Support

How can I reach customer support?
You can contact us via email at contact@moneysavingpro.com or through our live chat available on our website during business hours.

What are your customer support hours?
Our support team is available Monday through Friday, 9 AM to 5 PM CST