Shipping Policy

At MoneySavingPro, our goal is to make switching wireless carriers simple, affordable, and worry-free—including how you receive your new SIM card, starter kit, or device.

Order Processing

Orders are typically processed within 1–2 business days.
Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Options

Most SIM card kits and devices ship directly from our fulfillment or carrier partners. See drop-shipping info below for details.

Returns & Replacements

If your item is defective or was damaged in transit, email us at support@moneysavingpro.com within 7 days of delivery. Include:

Your name and order number

A description or photo of the issue

We’ll work with you or the product’s shipping partner to resolve the issue quickly.

Shipping Locations

At this time, we only ship within the United States. International shipping is not available.

Drop-Shipping & Third-Party Fulfillment

Some items offered through MoneySavingPro—including SIM cards, devices, and starter kits—may be fulfilled and shipped directly from trusted third-party partners, such as:

Wireless carriers (e.g., Mint Mobile, Red Pocket, US Mobile, Visible)

Approved fulfillment centers or distribution warehouses

Because these products ship directly from the source, please note:

Packaging, tracking, and delivery timelines may vary slightly by brand

Returns or exchanges may be handled by the carrier partner directly, per their policy

You’ll receive tracking details as soon as the carrier confirms shipment

We only partner with companies that meet our standards for shipping reliability, service, and transparency.

Need Help?

Have questions about your order, shipping status, or a product you received?

📩 Email us at: support@moneysavingpro.com
We're happy to help guide you through next steps or contact the fulfillment partner on your behalf if needed.

Let me know if you’d like:

A printable version or PDF format

A customer-facing FAQ block about drop-shipping

A second section specifically for returns related to carrier promotions or trade-ins